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Introduction
Welcome to Maison Imperial. These Terms and Conditions govern your use of our website www.maisonimperial.co.ke and the purchase of household appliances and other products through our platform. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.
General Conditions
Acceptance of Terms: By using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website.
Changes to Terms: Maison Imperial reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website. It is your responsibility to review these terms periodically to ensure you are aware of any updates.
Use of Our Website
Eligibility: By using our website, you represent that you are at least 18 years old or have the consent of a parent or guardian to use our services.
Account Registration: To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete.
Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
Products and Services
Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that the product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
Pricing: All prices listed on our website are in Kenyan Shillings (KES) and are subject to change without notice. We reserve the right to modify prices, including due to changes in market conditions, manufacturer price changes, and other factors.
Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason at any time after receipt of your order.
Payment Terms: Payments for products are due at the time of order. We accept various payment methods as indicated on our website. You agree to pay all charges incurred by you or any users of your account and credit card or other payment mechanisms at the prices in effect when such charges are incurred.
Shipping and Delivery: We will arrange for the shipment of the products to you. Please refer to our Shipping Policy for details on shipping methods, costs, and delivery times. Title and risk of loss pass to you upon our delivery of the products to the carrier.
Returns and Refunds: Our return and refund policy is outlined on our website. Please review our Return Policy to understand your rights and obligations regarding the return of products.
Intellectual Property
Ownership: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Maison Imperial or its content suppliers and is protected by intellectual property laws.
Use Restrictions: You may not use, reproduce, modify, distribute, or create derivative works based on any content from our website without our prior written permission.
Limitation of Liability
Disclaimer of Warranties: Our website and products are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: In no event shall Maison Imperial, its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of products, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
Dispute Resolution
Any disputes arising out of or in connection with these Terms and Conditions or the use of our website shall be resolved through amicable negotiations. If such disputes cannot be resolved, they shall be submitted to the exclusive jurisdiction of the courts of Kenya.